Right of revocation & revocation form
Right of withdrawal
You can cancel your contract within two weeks without giving reasons in writing (eg letter, e-mail) or by returning the goods. The period begins at the earliest with receipt of the goods and a detailed cancellation policy in text form. To comply with the revocation period, it is sufficient to send the revocation or the goods in time. The revocation is to be sent to:
ProNatural GmbH
Rosenweg 3
CH-6330 Cham
Consequences of revocation
In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) must be surrendered. If you are unable to return the goods received in full or in part or only in a deteriorated condition, you may be required to compensate us for the loss in value. This shall not apply to the surrender of goods if the deterioration of the goods is exclusively due to their inspection - as would have been possible for you in a store, for example. In addition, you can avoid the obligation to pay compensation by not using the goods as if they were your property and by refraining from doing anything that could impair their value.
Goods that can be sent by parcel post are to be returned. You have to bear the costs of the return shipment if the delivered goods correspond to the ordered goods and if the price of the goods to be returned does not exceed an amount of CHF 40.00 or if, in case of a higher price of the goods, you have not yet paid the consideration or a contractually agreed partial payment at the time of the revocation. Otherwise, the return is free of charge for you. Items that cannot be sent by parcel post will be collected from you. Obligations to refund payments must be fulfilled within 30 days after sending your notice of revocation.